Available for Hire — Chicago, IL

Scott Hufford,
Healthcare Operations Professional

COVID frontline veteran with 10+ years of healthcare experience. Seeking non-clinical roles in implementation, operations, utilization review, or training — where I can apply hard-won skills in coordination, documentation, and systems without direct patient care.

About Experience Skills & Expertise Education
10+
Years Experience
3+
Specialties
2.5
Degrees
// About

Built on Trust,
Driven by Care

Healthcare operations professional with 10+ years of experience in coordination, compliance, training, and EMR systems. From my HIPAA-compliant home workstation, I can support more clients, train more staff, and impact more outcomes than I ever could one bedside at a time.

My background has made me an expert at managing complex workflows, training staff on technical systems, and ensuring regulatory compliance — all while building strong relationships with clients, families, and cross-functional teams.

Tower of Trust — SH, 2025
SH — Tower of Trust (2025)
// Experience

Professional Journey

A decade of coordination, training, compliance, and stakeholder management across healthcare settings.

Operations Coordinator & Case Manager All Star, Vintage, Maxim — Home Health
MN & IL · 2015 – Present
  • Coordinated cross-functional teams of physicians, therapists, and staff to develop compliant care plans
  • Led full-cycle client onboarding: needs assessment, resource allocation, staff training, and compliance tracking
  • Managed documentation and data verification across EMR systems ensuring audit-readiness
  • Built and maintained client relationships, serving as primary point of contact for families and stakeholders
  • Trained new employees on systems, protocols, and regulatory requirements
Compliance & Training Specialist Belmont Village — Memory Care
Chicago, IL · 2022
  • Maintained 100% accuracy on time-sensitive deliverables with zero compliance issues
  • Developed and delivered family education programs on protocols, processes, and facility procedures
  • Implemented safety SOPs and emergency preparedness protocols across the facility
  • Managed documentation workflows and physician communications to ensure quality standards
Operations & Crisis Response Clayton Residential — Behavioral Health
Chicago, IL · 2021
  • Managed operations and compliance in a high-volume 232-bed, 24-hour residential facility
  • Tracked and documented treatment protocols, ensuring adherence and regulatory compliance
  • Collaborated with multidisciplinary teams to develop and implement individualized service plans
  • Led emergency response protocols with calm, decisive action under pressure
// Competencies

Skills & Expertise

Clinical depth meets creative problem-solving.

💻
Technology & Programming
Self-taught software engineer. AI programming and API orchestration. Bridging healthcare and tech — built this resume from scratch.
🖥️
EMR & Enterprise Systems
Fluent in Epic, Oracle, MEDITECH, Allscripts. HIPAA-compliant home workstation with secure remote access. Implementation and training experience.
📋
Documentation & Compliance
OASIS assessments, ICD-10, CPT coding. Audit-ready documentation. Letters of medical necessity. Regulatory compliance expertise.
🎓
Training & Development
Designed and delivered training programs for new hires on complex technical systems. Certified educator with curriculum development experience.
🤝
Stakeholder Relations
Client outreach, onboarding, scheduling, and service advocacy. Building trust with clients, families, and cross-functional teams.
🧠
Crisis Management
Calm under pressure. Creative problem-solving within SOP and regulatory frameworks. Keeps teams focused on rough days.
🛡️
Quality Assurance
Process improvement, compliance protocols, and quality control. Clear communication of procedures and standards.
🌎
Bilingual
Conversational Spanish — working on fluency every day.
🩺
Clinical Background
10+ years hands-on healthcare experience provides deep domain knowledge for healthcare-adjacent roles.
// Education

Academic Background

Associate of Science — Practical Nursing
Rasmussen School of Nursing
Brooklyn Park, MN
Bachelor of Arts — Psychology
University of Minnesota
St. Paul, MN · Minor in Food Science & Human Nutrition

Let's Work Together

Seeking non-clinical healthcare roles in the Chicagoland area. Open to remote. Let's connect.